The system handles ticketing, live chat support, phone support, assistance on Facebook and Twitter, and a separate self-service portal for 24/7 knowledge sharing. In the role of your fully-functional help desk, Live Agent will also introduce a VoIP plugin which will enable users to contact agents in real-time, and with a single click.
Help us find great resources on customer experience
Learn something new! Stay updated with CXStash.
Customer experience (CX) is the key frontier where brands can truly differentiate themselves in an increasingly competitive landscape. It helps businesses provide delightful experiences across customer touchpoints. This website aims to showcase a comprehensive collection of the best apps to boost customer experience.
Leave a Reply