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Founder and CEO of Amazon, Jeff Bezos once said, “Your brand is what other people say about you when you're not in…

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When a customer tries your product for the first time, likes it, and goes as far as to recommend it to their network,…

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Time is a luxury that not only business operators, but customers value. When a customer buys a product and grows…

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Nowadays, the best practices for customer experience (CX) are found in blog posts, seminars, and podcasts. Depending…

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Customers expect your services and products to solve their needs in more ways than one. When businesses are unable to…

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nps survey questions

NPS Survey is undoubtedly one of the widely adopted survey techniques adopted by companies. Based on research done by…

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voice of customer text analytics

VoC or the Voice is of the customer is the term used by companies for the process of listening to customer feedback…

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customer empathy business

Getting a medical-insurance was difficult for me since I had heard how difficult it was to apply for claims when…

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Customer experience (CX) is the key frontier where brands can truly differentiate themselves in an increasingly competitive landscape. It helps businesses provide delightful experiences across customer touchpoints. This website aims to showcase a comprehensive collection of the best apps to boost customer experience.

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